The Information We Collect
We lawfully collect personal information that is necessary for the Navy Clearance Diver Trust to function. The information we collect and hold will depend upon the functions we perform and the nature of our engagement with you. This information may include, but is not limited to, your name, address and contact details, the details about our engagement with you or your enquiries of us.
Information Derived From Communications Between Us and You
We can also collect information about you when you download from our website www.ncdt.org.au. The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself. For example, when you send us an email we will record your email address.
How We Use Your Information
To establish and maintain your relationship as a current or former Navy Clearance Diver or as a supporter of the Navy Clearance Diver Trust;
To provide the programs and services you have requested from the Navy Clearance Diver Trust;
To administer and manage those programs and services;
To answer your inquiry; or
For direct marketing by email in relation to our programs, events and the work of the Navy Clearance Diver Trust.
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from the Navy Clearance Diver Trust which you would not like to receive, please contact us and we will remove your name from our mailing list.
Access To Your Personal Information
The Navy Clearance Diver Trust will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected. Personal information is stored in a secure server or secure files that are owned and operated by our service providers.
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.
Additional measures taken to secure sensitive information
Where the Navy Clearance Diver Trust collects personal information that is also sensitive information, we take additional protective measures. These include:
storing the sensitive information securely and restricting access to it;
not identifying the person to whom the sensitive information relates when matters involving assistance and/or the support of the Trust are brought to the trustees of the Navy Clearance Diver Trust; and
limiting access to sensitive information to the following three trustees:
o the Chairman of the Trust;
o the Secretary of the Trust; and
o the President of the Royal Australian Navy Clearance Divers Association.
We will handle complaints in a timely, effective, fair and consistent manner. If you think that we have failed to resolve a complaint satisfactorily, we will provide you with information about the further steps you can take. If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner.
Contact: NCDT Secretary
Phone: +61 439 946 028
Email: [email protected]
All information © 2019
Navy Clearance Diver Trust